Reset your password

Having trouble signing in? Follow the steps below to reset your password and get back into your account.


1

Log In

Open the Zippy's App and click “Log In” at the top left of the screen.

On the Zippy’s website, customers can click "Log In" at the top right corner.
2

forgot password

Click on orange "Forgot Password" link.

3

recovery code

Enter the email address on your Zipster Rewards account, then click on the blue "Send recovery code" button.

4

copy recovery code

Go to your email inbox and copy your unique recovery code. It’s only valid for 5 minutes,so be sure to enter it right away!

5

new password

Paste recovery code and create a new password.

Password Requirements:
  • At least 8 characters long
  • Cannot be the same as yourold password
  • Needs to include a number
  • Needs to include a lower case and upper case letter
  • Needs to include at least one special character: # ? ! @ $ % ^ & * -
Zippy’s at your fingertips
Download the Zippy's App to sign up, place orders, track your Zipcoins, and redeem rewards with just a tap.