Senior Club

Important information for Senior Club Members

Senior Club Card

Our Zippy’s Senior Club program ended on 8/8/22. If you are a recent member of the Senior Club member, you may be eligible for one of the following thank you gifts for being a part of the program:

Option A

Receive $100 in Zippy’s Food Credit when you join our new Zipster Rewards program. You qualify for this option if your Senior Club membership expires on 7/5/22 or later, and you join our new Zipster Rewards program by 12/31/22.

What To Do Next:

  • Review information on our Zipster Rewards program, available now.
  • Sign up for the Zipster Rewards program. To be eligible for the $100 Zippy’s Food Credit, you must sign up for the program by 12/31/22. This must be done online and cannot be done in-person at the restaurant.

Please Note: Senior Club members will need to download the Zippy’s mobile app beginning 8/8/22 to sign up for Zipster Rewards and use the $100 Food Credit.

JOIN ZIPSTER REWARDS PROGRAM

 

Option B

Receive a $20 Check You qualify for this option if your Senior Club membership expires on 8/8/22 or later, and you submit your check request by 12/31/22.

What To Do Next:

  • Use the form below to request your check before 12/31/22. This must be done online or by mail and cannot be done in-person at the restaurant.
Note: You may choose only one option. You will have until 12/31/22 to take action. If you sign up for Zipster Rewards program on or after 8/8/22 to claim your $100 Food Credit you will no longer be eligible for the $20 check. Conversely, if you claim the $20 check you will no longer be eligible for the $100 Food Credit if you sign up for Zipster Rewards program.

$20 Check Request Form (Note: Will no longer be eligible for $100 Food Credit)

Name(Required)
Address(Required)

Senior Club Termination:

Gift Eligibility & Frequently Asked Questions

Q: Why are you ending the Senior Club?

We’re getting ready to launch a new rewards program on August 8th called Zipster Rewards. This new FREE program is replacing the Senior Club. Zipster Rewards gives you Zipcoins each time you eat at Zippy’s. You can then redeem Zipcoins for free Zippy’s food.

Q: How long will my discount card be valid?

We will continue to accept Senior Discount cards and temporary cards through August 7, 2022.

Q: Why can’t I keep my discount until it expires?

Our new rewards program offers a similar benefit to your current discount, except instead of getting 10% off you’ll earn free food. And, this program is free to join. We’re unable to maintain both of these programs at the same time so we’re offering a special gift to former Senior Club members when the program ends. You can continue to use your discount through August 7, 2022.

Q: Can I have a refund?

We understand that this may be an unexpected and unwelcome change. We will be giving you the option to select from two different gifts as a thank you for being a part of the Senior Club program.

Q: What are the gifts?

Senior Club members may select one of two different thank you gifts.  We prefer that you join our new Zipster Rewards program. If you do join the program, we will welcome you with a $100 food credit in your account after you complete the signup process. Senior Club members must have card expiration dates of July 5, 2022 or later to be eligible for this gift.  If you decide that you do not want to participate in our new rewards program, you may request a $20 Senior Club fee refund check. To be eligible for the check, your Senior Club card must have an expiration date of August 8, 2022 or later.  You must make a selection by December 31, 2022 to be eligible to receive either gift.

Q: What gift do I qualify for?

If your current membership expiration date is… …Before July 5th

  • Sorry, you are not eligible for either gift
  • You will be able to join Zipster Rewards starting August 8th

…between July 5th and August 7th

  • You are only eligible for the $100 food credit
  • You’ll be able to access the food credit starting August 8th by joining Zipster Rewards through our mobile app

…After August 7th

  • You are eligible for $100 food credit OR $20 check
  • You’ll be able to access the food credit starting August 8th by joining Zipster Rewards through our mobile app
  • If you do not want to join Zipster Rewards, you can submit a check request starting July 6th by using the form at www.zippys.com/rewards, by filling out and mailing back the form sent to you, or by mailing back a form that you requested in store

Q: How do I request my $20 check?

Mailers were sent to all active Senior Club members that contain a check request form for you to fill out and mail to us using the enclosed return envelope. Alternatively, you can visit zippys.com/rewards to fill out a virtual form and submit your request. You must request your check by December 31, 2022.

Q: What happens if I request the $20 check, but decide to join Zipster Rewards later?

Former Senior Club members may only choose one option: either the $100 food credit or the $20 fee refund, but not both. If you request a refund and decide at a later date to join Zipster Rewards, we will be happy to welcome you to the program! However, you will not be eligible for the $100 food credit.

Q: I signed up for the Senior Club and added my spouse to the membership. Can we both receive the gift?

If you were signed up for the Senior Club as a member with a spouse card, with an expiration date that is eligible for our gift, then yes, you can both receive a gift. And, each of you can make your own selection! For example, one spouse may choose a $100 food credit, while the other requests a $20 Senior Club fee refund. Again, check your expiration date to see which of the two gifts each of you are eligible for. 

Q: I want to sign up for Zipster Rewards, but my spouse does not. Can we do that?

Yes. Spouses have their own individual accounts with our Senior Club Program and will have to sign up individually for their own Zipster Rewards accounts. Each spouse is welcome to choose from either of our thank you gifts.

Q: How does Zipster Rewards work?

Zipster Rewards members earn 10 Zipcoins for every dollar spent at Zippy’s. You can save up Zipcoins to get free Zippy’s food.

Q: What is a Zipster?

That’s what we call our customers. Zipster Rewards was put together to thank you for being such a big part of Zippy’s.

Q: Is Zipster Rewards free? Can anyone sign up?

Yes, Zipster Rewards is a free program.

Q: Can I participate in Zipster Rewards without a smartphone or computer?

The best way to participate is through our smartphone app or our website. If that’s not possible, members can participate in the program just like at Longs or Foodland – by sharing their phone number when they arrive at our restaurant or placing a takeout order. However, you will have to sign up for Zipster Rewards online. You will also need our new app in order to use your $100 Food Credit if you selected it as your gift.

Q: I have a caregiver. How will that work with Zipster Rewards?

Your caregiver can place and pick up orders on your behalf, as long as you allow them to use your Zipster Rewards account. You will earn the points when you are logged into your account when ordering online. If your caregiver places an order at the fast food counter, they can also present your Zipster Rewards email or phone number so that you can earn points. We are sorry, but only one person can earn the Zipcoins – whichever account is logged in or presented at the time of ordering is who will get the Zipcoins.

Q: Why doesn’t Zipster Rewards have a senior discount?

You still receive a discount with Zipster Rewards. Instead of 10% off, your discount happens when you use Zipcoins for free Zippy’s food.  The Zipster Rewards program is free.

Q: Will there be special offers just for seniors within the loyalty program in the future?

We are looking into offering special offers specifically for seniors. So please be sure to include your birthdate when you sign up.

Q: Who can I contact for assistance?

For further assistance, please email [email protected] or call the Zippy’s Administration office at (808) 973-0880.

Q: How long after requesting my $20 check can I expect to receive it in the mail?

Please allow 2-3 weeks for your $20 refund check to arrive.

Q: How long after signing up for Zipster Rewards can I expect to receive my $100 food credit?

Your $100 credit will be available in your mobile app immediately after you complete the signup process. You must input your Senior Club Membership number in the signup form to ensure the credit is applied to your account.

Q: When does the $100 food credit expire?

You will be able to use your food credit until 12/31/23. At that point any remaining balance will zero out.

Q: What if I change my mind about my gift selection?

Unfortunately, we’re unable to make changes to gifts once they’ve been selected. 

Zipster Rewards are here!

What is Zipster Rewards?

  • Zipster Rewards program is FREE and open to EVERYONE!
  • Earn Zipcoins for all Zippy’s purchases! (excludes alcohol, gift cards, and merchandise)
  • Redeem Zipcoins for a selection of free Zippy’s food.

 
LEARN MORE

Zipster Rewards Logo
Zipster Rewards Logo

What is Zipster Rewards?

  • Zipster Rewards program is FREE and open to EVERYONE!
  • Earn Zipcoins for all Zippy’s purchases! (excludes alcohol, gift cards, and merchandise)
  • Redeem Zipcoins for a selection of free Zippy’s food.

 
LEARN MORE