News

Zippy’s COVID-19 Updates

Update as of 8/26 10:00pm HST:

  • Due to state mandates, Zippy’s Restaurant Dine-In services will be closed starting 10pm on August 26, 2020. All Fast Food services will be open for takeout. Please use the Zippy’s App or order online for takeout services.

Update as of 8/24 6:00am HST:

  • Zippy’s Kaneohe Restaurant Dine-In is now OPEN. Starting August 24, 2020, the Dine-In section will be open from 6am – 10pm daily with a limited menu. Check here often for the latest updates on dine-in services.
  • As we begin to reopen our dine-in services, we’ve been hard at work ensuring we are providing a safe environment for customers and our staff. Check out our video series on ways we’ve implemented new safety measures to keep you safe.
  • To avoid crowds from forming and to keep you safe, we have a new Online Waitlist process so you can add your name to the list and we’ll text you when your table is ready. Request A Table.

 

Update as of 8/19 6:00am HST:

  • Zippy’s Kahului Restaurant Dine-In is now OPEN. Starting August 19, 2020, the Dine-In section will be open from 6am – 10pm daily with a limited menu. Check here often for the latest updates on dine-in services.
  • As we begin to reopen our dine-in services, we’ve been hard at work ensuring we are providing a safe environment for customers and our staff. Check out our video series on ways we’ve implemented new safety measures to keep you safe.
  • To avoid crowds from forming and to keep you safe, we have a new Online Waitlist process so you can add your name to the list and we’ll text you when your table is ready. Request A Table.

 

Update as of 8/12 6:00am HST:

  • Zippy’s Mililani Restaurant Dine-In is now OPEN. Starting August 12, 2020, the Dine-In section will be open from 6am – 10pm daily with a limited menu. Check here often for the latest updates on dine-in services.
  • As we begin to reopen our dine-in services, we’ve been hard at work ensuring we are providing a safe environment for customers and our staff. Check out our video series on ways we’ve implemented new safety measures to keep you safe.
  • To avoid crowds from forming and to keep you safe, we have a new Online Waitlist process so you can add your name to the list and we’ll text you when your table is ready. Request A Table.

 

Update as of 8/7 6:00am HST:

  • Zippy’s Kapolei Restaurant Dine-In is now OPEN. Starting August 7, 2020, the Dine-In section will be open from 6am – 10pm daily with a limited menu. Check here often for the latest updates on dine-in services.
  • As we begin to reopen our dine-in services, we’ve been hard at work ensuring we are providing a safe environment for customers and our staff. Check out our video series on ways we’ve implemented new safety measures to keep you safe.
  • To avoid crowds from forming and to keep you safe, we have a new Online Waitlist process so you can add your name to the list and we’ll text you when your table is ready. Request A Table.

 

Update as of 7/22 6:00am HST:

  • Zippy’s Vineyard Restaurant Dine-In is now OPEN. Starting July 22, 2020, the Dine-In section will be open from 6am – 10pm daily with a limited menu. Check here often for the latest updates on dine-in services.
  • As we begin to reopen our dine-in services, we’ve been hard at work ensuring we are providing a safe environment for customers and our staff. Check out our video series on ways we’ve implemented new safety measures to keep you safe.
  • To avoid crowds from forming and to keep you safe, we have a new Online Waitlist process so you can add your name to the list and we’ll text you when your table is ready. Request A Table.

 

Update as of 7/13 6:00am HST:

  • Zippy’s Makiki Restaurant Dine-In is now OPEN. Starting July 13, 2020, the Dine-In section will be open from 6am – 10pm daily with a limited menu. Check here often for the latest updates on dine-in services.
  • As we begin to reopen our dine-in services, we’ve been hard at work ensuring we are providing a safe environment for customers and our staff. Check out our video series on ways we’ve implemented new safety measures to keep you safe.
  • To avoid crowds from forming and to keep you safe, we have a new Online Waitlist process so you can add your name to the list and we’ll text you when your table is ready. Request A Table.

 

Update as of 7/1 11:00am HST:

  • Zippy’s Hilo Now Re-Opened. Wednesday, July 1st, take-out and bakery counter will be open from 11am – 7pm. Afterwards, hours of operations will be Monday – Saturday from 11am – 7pm and Sunday from 12pm – 6pm.

Update as of 6/30 10:30am HST:

  • Zippy’s Kaimuki Now Re-Opened. Tuesday, June 30th, take-out and bakery counter will be open from 10:30am – 10pm and from 6am – 10pm daily afterwards.

Update as of 6/29 10:30am HST:

  • Zippy’s Dillingham Now Re-Opened. Monday, June 29th, take-out and bakery counter will be open from 10:30am – 10pm and from 6am – 10pm daily afterwards.

Update as of 6/24 10:30am HST:

  • Zippy’s Nimitz Now Re-Opened. Wednesday, June 24th, take-out and bakery counter will be open from 10:30am – 10pm and from 6am – 10pm daily afterwards.

Update as of 6/15 10:30am HST:

  • Zippy’s Kapahulu Now Re-Opened. Monday, June 15th, take-out and bakery counter will be open from 10:30am – 10pm and from 6am – 10pm daily afterwards.

Update as of 6/8 10:30am HST:

  • Zippy’s Pearl City Now Re-Opened. Monday, June 6th, take-out counter,  bakery and sushi bar will be open from 10:30am – 10pm and from 6am – 10pm daily afterwards.

Update as of 6/5 6:00am HST:

  • Dine-in Restaurants reopening starting July. Just like you, we are anxious to reopen our dine-in restaurants. While other restaurants are rushing to reopen today, we are taking a measured approach to reopening our facilities. We will announce opening dates shortly. But why are we taking extra time to reopen? We will only reopen dine-in locations when we are confident that we have taken the necessary steps to protect our customers and our staff. We must recall furloughed and reassigned workers, then train them on new sanitation processes, new guest service processes, new technology we are installing, and more. We are also making physical changes to our dining rooms to meet government guidelines. We wish to open safely, not just quickly, for your well-being and ours. In the meantime, please continue to enjoy Zippy’s take-out food. If you wish to be informed about when we reopen our dine-in locations, please continue to visit zippys.com or sign up for the email list at zippys.com/subscribe for the latest news and updates.

Update as of 5/20 6:00am HST:

  • Zippy’s Wahiawa Now Re-Opened. Wednesday, May 20th, take-out counter and bakery will be open from 10:30am – 10pm and from 6am – 10pm daily afterwards.

Update as of 4/30 12pm HST:

  • Senior Club card use by caregivers. We recognize that some Senior Club members want to send a caregiver or family-member to pick-up food on their behalf, but they still want to get their Senior Club discount. Through June 30, 2020, we are temporarily suspending the rules and will allow non-members to use a Senior Club card if they are using the card to pick up food for the member. The non-member will be asked to write their first and last name on the imprinted receipt. Our kupuna are most at risk during this time, and we support the desire to remain sheltered in place.
  • Senior Club expiration dates extended. All Senior Club membership cards that expire in the month of March, April, or May of 2020 will be automatically extended to expire on June 30, 2020. Affected members are encouraged to renew their Senior Club membership on their next visit to a Zippy’s location, and the membership will be valid for one year from the date of renewal. Additionally, all temporary cards issued for paid renewals between now and June 30, 2020 now have a 90-day expiration date (an increase from our normal policy of 30 days).

 

Update as of 4/10 9am HST:

  • Zippy’s No-Contact Pick-Up. Place your order and pre-pay online, drive to Zippy’s and show us your Mobile Order through your car window and we’ll bring your order out to you! It’s that easy.

 

Update as of 3/23 6:00pm HST:

  • Revised hours. Starting Tuesday, March 24th, all Zippy’s Restaurant take-out counters will be open from 6am – 10pm daily. Please visit the following 15 open Zippy’s locations for take-out needs.
  • Zippy’s Store Temporary Closures: Effective 10pm on Monday, March 23, the following Zippy’s locations will be temporarily closed until further notice:
Kaimuki Hilo Kapahulu
Dillingham Wahiawa Pearl City
Pearlridge Nimitz (closed for renovations)

Update as of 3/19 10:30am HST:

 

  • Limited menu. We are changing our operations to minimize the time it takes to complete your order so that we can prevent crowds gathering at take-out counters. All Zippy’s Restaurants will offer a limited menu that still includes most of your favorite menu items. You can enjoy favorites like the Zip Pac®, our famous chili, Korean Fried Chicken, spaghetti with meat sauce, fried chicken plate, Apple Napples® and so much more. Certain slower selling menu items have been removed, certain dine-in restaurant items are not available, and certain substitutions may not be accommodated on this limited menu. By only offering your favorites, we will ensure speedy service to get you on your way faster. We appreciate your flexibility at this time.
  • Senior Club cards and online ordering. We have enhanced our online ordering capabilities to allow for a “Pay at Store” option for online ordering. When you select this option and pick-up your food, Senior Club members can present their cards and receive their 10% discount when they pay at the store.
  • Senior Club card use by caregivers. We recognize that some Senior Club members want to send a caregiver or family-member to pick-up food on their behalf, but they still want to get their Senior Club discount. Through April 30, 2020, we are temporarily suspending the rules and will allow non-members to use a Senior Club card if they are using the card to pick up food for the member. The non-member will be asked to write their first and last name on the imprinted receipt. Our kupuna are most at risk during this time, and we support the desire to remain sheltered in place.

Update as of 3/17 5pm HST:

 

  • All Dine-In Restaurants will be closed starting at 10pm HST on Tuesday, March 17, 2020 and will remain closed until further notice. The Fast Food counter will remain open at regular operating hours. Please utilize our Online Ordering service for expedited, low-contact service.

Update as of 3/16 1pm HST:

 

  • All Restaurants will be closed from 10pm – 6am daily; Fast Food side will continue to serve at normal hours. View all location hours.

We are closely monitoring the COVID-19 situation. We take our role as a safe gathering place for Hawaii very seriously and will continue to provide updates on this page to best protect you and our staff. We are following CDC and State of Hawaii Department of Health Guidelines, enhanced sanitizing practices, frequent hand washing practices and workplace policies in regards to sick leave.

We suggest you use online ordering capabilities to get your favorite Zippy’s foods, but allowing you to remain out of social contact for a longer period of time by eliminating the line at the cash register and minimizing wait times.

 

BACK TO NEWS